1) Who we are and how to contact us

2) Other terms that may apply

• Privacy Policy: explains how we use your personal data.
• Cookie Policy: explains how cookies are used and how you can control them.
• Engagement terms: if you become a client, our proposal/statement of work (and any MSA) will apply to the services.

If there’s a conflict between these website terms and a signed client agreement, the signed agreement wins.

3) We may make changes to these terms

We may update these terms from time to time. The latest version will always be available on this page. By continuing to use the Site after changes are posted, you agree to the updated terms.

4) We may make changes to the Site

We may update and change the Site to reflect changes to our services, our users’ needs, and our business priorities.

5) We may suspend or withdraw the Site

We do not guarantee that the Site, or any content on it, will always be available or uninterrupted. We may suspend, withdraw, discontinue, or change all or any part of the Site without notice.

6) Using the Site

You agree not to misuse the Site. In particular, you must not:

• use the Site in any way that breaches any applicable law or regulation
• introduce viruses, trojans, worms, logic bombs, or other harmful material
• attempt to gain unauthorised access to the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site
• interfere with, damage, or disrupt any part of the Site (including by overloading, flooding, spamming, or mail-bombing)
• use automated systems to extract data from the Site where this is not permitted by law

We may report misuse to relevant authorities and disclose information to them as required by law.

7) Intellectual property rights

Unless stated otherwise, we own or license all intellectual property rights in the Site and the material published on it (including text, graphics, branding, and downloadable resources). Those works are protected by copyright and other intellectual property laws around the world.

You may:

• view pages from the Site in a browser
• download or print a copy for your personal use (or internal business evaluation)

You must not:

• copy, reproduce, modify, distribute, or commercially exploit content without our written permission
• use our brand marks without permission
• remove copyright or proprietary notices

If you want to reuse something, ask. We’re reasonable - we just like clarity.

8) Use of information on this Site

Content on this Site is provided for general information only. We take care to keep it accurate and current, but it isn’t a substitute for advice tailored to your specific systems, data, and constraints.

If you want guidance you can rely on, we’ll scope it properly and put it in writing as part of an engagement.

We make reasonable efforts to update the information on our Site, but we make no representations, warranties, or guarantees that the content is accurate, complete, or up to date.

9) Links to other websites

Where our Site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

10) User-generated content

If our Site ever allows you to upload content (for example, submitting a form attachment), any content you upload will be considered non-confidential and non-proprietary unless we agree otherwise in writing.

You must ensure that any content you upload is lawful and does not infringe any third-party rights. We may remove content if, in our opinion, it does not comply with these terms.

11) Our responsibility for loss or damage suffered by you

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.

To the extent permitted by law, we exclude all implied conditions, warranties, representations, or other terms that may apply to the Site or any content on it.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

• use of, or inability to use, the Site
• use of or reliance on any content displayed on the Site

In particular, we will not be liable for: loss of profits, sales, business, revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.

12) Viruses

We do not guarantee that the Site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes, and platform to access the Site. You should use your own virus protection software.

13) Which country’s laws apply and where you may bring legal proceedings

These terms are governed by the laws of England and Wales. If you are a business, you and we both agree that the courts of England and Wales will have exclusive jurisdiction.

Last updated: 13 January 2026